Our Actions to Prevent Coronavirus

Our Actions to Prevent Coronavirus

For the safety of our team members and guests, Snoqualmie Casino has developed enhanced safety and service standards that will be in effect upon reopening. We are continuing to monitor the Center for Disease Control (CDC) guidelines and will make changes as necessary to improve the safety of all people during the COVID-19 pandemic.

 

These enhancements and safety procedures are designed to assist in the prevention and spread of COVID-19 and apply to Snoqualmie Casino team members, guests and vendors. Our goal is to continue to deliver the top tier service and experience that you have come to expect from Snoqualmie Casino.

Transportation Services:
To maximize the safety of team members and guests, Snoqualmie Casino has temporarily suspended valet operations, the SnoExpress and team member shuttle services. Please check back here periodically as we will provide updates as they become available.

 

Here’s what you can expect when you visit Snoqualmie Casino:

  • Team members that have been trained to adapt to new health and safety requirements due to COVID-19
  • Targeted on-floor guest capacity at 25% per hour; exceeding Washington health guidelines
  • Centralized parking with Security and Parking Attendants directing guests to available entrances
  • Limitations on elevator capacity to encourage social distancing
  • Temperature scans of all team members, guests and vendors upon entry to the building
    • Those with temperatures exceeding 100.4 will be asked to come back and visit Snoqualmie Casino when they are fever free
  • Requirement of masks for anyone in the building
    • Snoqualmie Casino will provide masks for those who do not have one
    • Masks can be removed while eating, drinking and smoking but must be placed back on once finished
    • An outdoor lounge next to DRIP will be available for those who would like some fresh air
  • Signage in areas both back of house and on the casino floor to promote 6’ social distancing
  • Purell hand sanitizing stations throughout the gaming floor, especially in high traffic areas
  • Enhanced cleaning standards and frequency, with high touch areas cleaned up to once every half hour and on-request sanitizing of slot machines
  • HVAC systems drawing fresh air from the outside at a rate of 8 times per hour

 

Dining Venues:

  • All venues will be operating at a limited capacity
  • Seating at all venues has been modified to adhere to social distancing guidelines
  • Falls Buffet will be a full-service dine-in ala carte restaurant
    • Menu will consist of Buffet favorites including: Asian Wok items, hamburgers, hotdogs, pizza, sandwiches
      • Nightly Prime Rib
      • Lunch and Dinner specials

Gaming Floor:

  • Plexi-shields at each station where guests interact with team members (i.e. cage, restaurant cashier, loyalty club booth)
  • Plexi-shields at various table games to create a barrier between guests and dealers as well as between guests themselves
    • Reduced capacity at gaming tables to respect social distancing guidelines
    • Smoking is not allowed at table games
  • Expanded non-smoking area includes the entire west side of the Casino
  • Socially distancing guests at slot machines by chair placement and machine availability